Terms and Conditions

Last updated on August 25, 2024.

Please read these terms and conditions carefully before using Our Service.

Interpretation

The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.

Definitions

For the purposes of these Terms and Conditions:

  • “Affiliate” –  refers to an entity that controls, is controlled by, or is under common control with a party, whereas “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
  • “Account” –  refers to a unique account created for “You” to access our Service or parts of our Service.
  • “Company” – (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Lhook, operating under Lhook Brand of Companies.
  • “Country” – refers to Canada.
  • “Content” – refers to content such as text, images, audio, video, or other information that can be posted, uploaded, linked to, or otherwise made available by Lhook, you, or any other third-party.
  • “Device” – refers to any electronic device that can access the Service such as computers, mobile phones, digital tablets, or any other device.
  • “Feedback” –  refers to ideas, opinions, innovations, suggestions, or any other forms of feedback shared by you regarding the attributes, performance, or features of our Service.
  • “Service” and “Network”-  refers to our Websites, Applications (apps), any other physical or digital services, and information networks.
  • “Terms and Conditions” – (also referred to as “Terms“) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. 
  • “Third-party Service” – refers to any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
  • “Third-party Providers” –  refers to any person, business, or other entity that provides a product, or service
  • Third-party Social Media Service” – means any social media services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
  • “Website” – refers to Lhook, accessible from thelhook.com.
  • “You, User, Visitor, Others” – means the individual or business employing the individual and any of its affiliates accessing or using the Service.

1. Acknowledgement

Thank you for your interest in Lhook and its digital services and information network!  These are our terms and conditions which govern the use of Lhook’s Services and the agreement that operates between you and the Company. These Terms and Conditions apply to all Visitors and Users who access or use the Service.

Upon your acceptance and compliance with these Terms and Conditions, and Disclaimers you are welcome to access the Services in several ways, including but not limited to the Internet via thelhook.com, mobile phone, social networks, RSS feeds, and all other digital and non-digital forms of the Service.  

In these terms and conditions, when we say the “Lhook Site” or the “Service” we mean the digital services and information network operated by Lhook Brand of Companies or its parent companies, subsidiaries, and affiliates (collectively “Lhook”).  

With your use of the Lhook Services, whether via a Lhook Site, a Lhook App, or a third-party site or application, you agree to be bound by these terms and conditions.  If you have accessed the Lhook Site from the United States or Australia, you also agree to be bound by additional terms contained at the end of these terms and conditions.  If you disagree with any part of these Terms and Conditions you are free to choose not to access the Service.

2. Eligibility

You understand that to use the Services you must be 18 years of age or older and have the legal authority to enter into these Terms.

3. Data Protection

Your access to and use of the Service is also conditioned upon your acceptance of and compliance with Lhook’s Privacy Policy. Our privacy policy describes our policies and procedures on the collection, use, and disclosure of your personal information during and after your use of the Service and tells you about your privacy rights and how the law protects you. Please read our Privacy Policy carefully before using our Services.

4. User Accounts and your Responsibilities

You may access areas of the Services that require registration by creating an account and becoming a registered member with us. 

By becoming a registered user of the Services, you acknowledge and agree that:

  • You will provide us with information that is accurate and maintains its currentness at all times.
  • Your account and password are personal to you and may not be used by anyone else to access the Services whether your password is with our service a third-party service or a third-party social media service.  Lhook will not be held liable for any loss or damage arising from your failure to maintain the security of your account.
  • You will not do anything which would assist anyone who is not a registered user to gain access to any registration area of the Services.
  • You will not create registration accounts for the purpose of abusing the functionality of the site, or other users; nor will you seek to pass yourself off as another user.
  • You will not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
  • You consent to Lhook using the personal information such as email address, and name provided by you as the primary method of communication with you from time to time.   
  • You agree not to duplicate, reproduce, copy, sell, resell or exploit any portion of the Service, without express written permission from Lhook.
  • You agree to notify us immediately if you become aware of any unauthorized use of your password or account identifiers by others.

Failure to abide by this agreement constitutes a breach of the Terms, which may result in immediate termination of your account on all applicable Services.

5. Termination of Registration

If you no longer wish to have a registered account, you are free to delete your account from the My Account section of your profile.  If you no longer accept these terms and conditions, or any future modification to these terms and conditions, you are expected to cease using the Services.  Continued use of the Services indicates your continued acceptance of these terms and conditions.

6. Lhook’s Rights

You acknowledge and agree that:

  • Lhook reserves the right but not the obligation, to, at any time, review and remove any or all of the content submitted to the Services.
  • Not all Services or features will be available to all users at all times and Lhook is not obligated to make any Services or features available in any jurisdiction. 
  • We reserve the right to modify the Services or any part thereof for any reason, without notice and at any time unless otherwise stipulated by law.
  • If for any reason, we believe that you have not complied with these terms and conditions, without prior notice or liability we may, at our sole discretion, immediately terminate or suspend your access to the applicable areas of the Service without prior notice.
  • At our sole discretion, we may terminate your registered account by emailing you at your registered address stating that the agreement has been terminated. 
  • We make no promise of exclusivity as we reserve the right to provide service to your competitors.

7. Content

7.1. The Use of Content from the Lhook Site

You acknowledge that under the agreement between Lhook and you, unless otherwise stated, Lhook is the sole owner of all content on the Services, including, without limitation, whether registered or unregistered, all applicable copyrights, patents, trademarks, trade secrets, trade names, logos, and other intellectual property rights on or off the Services.  The Services and Lhook Content are protected by the copyright laws and other intellectual property laws of Canada and are protected globally by applicable international copyright treaties.

Except as expressly authorized by Lhook, you acknowledge and agree that you may not use any Lhook Content for any purpose without our written approval. You are also prohibited from creating either an electronic or paper database comprising all or part of the content appearing on the Services.

Provided you maintain and abide by any author attribution, copyright, or trademark notice or restriction in any content that you download or print.  You may download and print extracts from the Lhook Content for personal and non-commercial use only.  

If you wish to use our content other than as permitted by these terms and conditions, please contact us using the form on our support page. Select the “Sponsor or Advertise” option.

For all other inquiries about the distribution or reproduction of Lhook content, please contact us using the form on our support page. Select the “Other” option.

7.2. User Content

Users of our site may submit content for publication in various areas of the Lhook Site. Your interaction with our site is governed by our Community Guidelines.  Your decision to submit any content to Lhook through any means indicates your consent to our Community Guidelines and the conditions laid out in these Terms and Conditions and our Privacy Policy.  We accept no liability in respect of any content submitted by users and published by us or by authorized third parties.

When you submit content to us, you represent and warrant that: 

  • The content is yours (you have created the content, or have received permission from or are authorized by the owner of any part of the content)
  • The posting of your content on or through the Lhook Site does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person.

Lhook does not claim ownership of the content you provide to Lhook therefore, you acknowledge and agree that you or the owner of the content still own the copyright in the content provided to us, and you or the owner are responsible for protecting those rights.  You further acknowledge and agree that you grant us an unconditional, non-exclusive, royalty-free, irrevocable, fully transferable, perpetual worldwide right and license to use, modify, publicly perform, publicly display, create derivative works, reproduce, distribute, broadcast, make available, translate, and authorize third parties to use and/or publicly display such content in any format on any platform, either now known or hereafter invented.  Lhook may also use our rights under this license to operate, provide, and promote the Services and perform our obligations, and exercise our rights under these Terms. 

When you post or view content provided by others on the Lhook Site you acknowledge and agree that you are doing so at your own discretion and risk.  Posting, or any usage of your content and the views expressed by you and other users in that content do not reflect the views of Lhook, nor does Lhook support or endorse any user content.  You further acknowledge and agree that we have no obligation to pre-screen, review, monitor, or edit any content posted by you and other users on the Lhook Site.

7.3. Content Restrictions

We are not responsible for the content of the Lhook Site users. You acknowledge and agree that you are solely responsible for the content and for all activity that occurs under your account, whether done so by you or any authorized third parties using your account.

You may not transmit any content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene, or otherwise objectionable. Examples of such objectionable content include, but are not limited to the following:

  • Unlawful or promoting unlawful activity.
  • Defamatory, discriminatory, or mean-spirited content, including references or commentary about religion, race, sexual orientation, gender, national/ethnic origin, or other targeted groups.
  • Spam, machine – or randomly – generated, constituting unauthorized or unsolicited advertising, chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
  • Containing or installing any viruses, worms, malware, trojan horses, or other content that is designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of a third person.
  • Infringing on any proprietary rights of any party, including patent, trademark, trade secret, copyright, right of publicity, or other rights.
  • Impersonating any person or entity including the Company and its employees or representatives.
  • Violating the privacy of any third person.
  • False information and features.

We or authorized third parties reserve the right, but not the obligation, to, in our sole discretion, determine whether or not any content is appropriate and complies with these Terms and/or our Community Guidelines.  You understand that Lhook can refuse or remove this or any content at any time. We further reserve the right but not the obligation to make formatting, edits, and change the manner of any content. We can also limit or revoke the use of the applicable Services if you post such objectionable content.  You acknowledge and agree to use the Services at your own risk. You understand that by using the Lhook Site you may be exposed to content that you may find offensive, indecent, incorrect, or objectionable, and you agree that we will not be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.

7.4. Content Backups

Although regular backups of content are performed, we do not guarantee there will be no loss or corruption of data.

Corrupt or invalid backup points may be caused by, without limitation, content that is corrupted prior to being backed up or that changes during the time a backup is performed.

  • You acknowledge and agree that Lhook assumes no liability related to the integrity of content or the failure to successfully restore content to a usable state.
  • You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.

8. Apps

You may download certain Lhook apps either from Lhook Sites or from third-party app stores or shops.  To the maximum extent relevant to your use of the Apps, all the Terms and conditions outlined here apply to the Lhook app. You acknowledge and agree that your use of any and all the Services is at your own risk and we shall not be liable for any damage caused to or interference with any equipment or other apps or content of any kind.

9.1. Your Intellectual Property Infringement

We respect the intellectual property rights of others and it is our policy to respond to any claim that content shared on the Service infringes a copyright or other intellectual property infringement of any person.

If you are a copyright owner or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, please submit your notice in writing to the attention of our designated agent via email by using the form on our support page. Select the “Copyright Concern” option. Please include in your notice a detailed description of the alleged infringement.

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresenting that any content is infringing your copyright.

You may submit a DMCA Notice in writing to the attention of our designated agent email by using the form on our support page. Select the “Copyright Concern” option. Be sure to provide the following information:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest.
  • A description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work.
  • Identification of the URL or other specific location on the Service where the material that you claim is infringing is located.
  • Your address, telephone number, and email address.
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You can contact us regarding copyright concerns via email by using the form on our support page. Select the “Copyright Concern” option. Upon receipt of a notification, Lhook may take the necessary action, in its sole discretion, it deems appropriate, including removal of the challenged content from the Service.

10. Your Feedback and Reviews to us

Lhook welcomes any ideas and/or suggestions relating to improvements or additions to the Services.  Under no circumstances will any disclosure of any idea, suggestion, or related material or any review of the Services, Third Party Services, or any Third Party Provider to Lhook be subject to any obligation of confidentiality or expectation of compensation. Whether submitted directly to Lhook or posted on any Lhook services, page, or other channels, you or any third-party assign all rights, title, and interest in any feedback you or any third party provide to Lhook.  You or any third party acknowledge and agree to grant Lhook a non-exclusive, perpetual, irrevocable, royalty-free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such “provisions” without restriction.  Implementation and use of such “feedback” is based on Lhook’s sole discretion.  Any feedback of a Third Party Service or Third Party Provider that you may submit to Lhook must be accurate to the best of your knowledge, and must not be invasive of privacy, illegal, obscene, defamatory, threatening, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable. Lhook reserves the right but not the obligation to remove or edit feedback of Third Party Services or Third Party Providers but does not regularly inspect posted feedback.

The Services may contain links to third-party websites or services that unless expressly stated, are not owned or controlled by Lhook.  In some instances, Lhook may receive a profit share from Third Party Providers that Lhook recommends to you or that you otherwise engage with through your use of the Services

You acknowledge and agree that Lhook provides no warranties or makes representations to you with respect to Third Party Services.  We have no control over and assume no responsibility for, any content, any policies, or any other practices of any third-party websites or services. You further acknowledge and agree that Lhook shall not be responsible or liable, directly or indirectly to you or anyone, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.  The inclusion of a link to another site on the Service does not imply any endorsement of the sites or services or of those in control of them.  

It is your responsibility to read the terms and conditions and/or privacy policies applicable to such Third Party Websites or Services before using them.

12. Third-party Websites/Products/Services (Third-party Services)

You acknowledge and agree that:

  • From time to time Lhook may recommend or make known to you in various ways Third Party products, services, or website links (“referred to as Third Party Services”) for your consideration or use.   In some instances, Lhook may receive a revenue share from Third Party Providers that Lhook shares with you or that you otherwise engage with through your use of the Services. Your access, purchase, or use of any such Third Party Services is solely between you and the applicable third-party service provider.  You acknowledge and agree to these terms and conditions especially (sections 11, 13, 14, and 15) apply to such Third Party Services.  All use by you of Third Party Services offered through Lhook is at your own risk and discretion.  You acknowledge and agree that your interaction with Third Party Services or Third Party Providers accessed through Lhook may require Lhook or you to share your personal information.  By proceeding with interacting with such Third Parties, you consent that such Third Parties may contact you regarding your interaction with their products, services, or websites The availability of Third Party Services on Lhook does not constitute or imply an endorsement, authorization, sponsorship, or affiliation by or with Lhook.  You further acknowledge that Lhook may remove any Third Party Services at any time in its sole discretion and without notice to you. Lhook is not responsible or liable to anyone for discontinuation of access to any Third Party Service.
  • You understand that you are responsible for reading the terms and conditions and/or privacy policies applicable to such Third Party Websites or Services before using them.  Lhook strongly recommends that you seek specialist advice prior to using or relying on Third Party Services, to ensure they will meet your needs. 
  • Any relationship developed between you and any Third Party Provider is strictly between you and such Third Party Provider, and Lhook is not obligated to intervene in any dispute arising between you and any Third Party Provider.
  • To the fullest extent permitted by applicable law, under no circumstances will Lhook be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary, or other damages whatsoever, that result from any Third Party Services or your contractual relationship with any Third Party Provider. These limitations will apply even if Lhook has been advised of the possibility of such damages. You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, partners, officers, directors, agents, employees, and suppliers harmless from any claim or demand, including reasonable attorneys’ fees, arising out of your use of a Third Party Service or your relationship with a Third Party Provider.

13. Indemnification

To the extent permitted by applicable laws, you acknowledge and agree to defend, indemnify, and hold harmless

  • Lhook and (as applicable), its parents, subsidiaries, affiliates, agents, and suppliers and each of their respective officers, directors, and employees from any and all claims or demands (made by you or any third party), liabilities, actions, proceedings (including all consequential, direct, indirect, special, or incidental loss or punitive damages or loss), legal and other professional fees, fines, penalties, interest, loss of profit, or any other form of economic loss (including loss of reputation), costs, and expenses, including, but not limited to, attorneys’ fees and any expenses, arising out of a breach by you or any user of your account of these terms and conditions or privacy policy or arising out of a breach of your obligations, representation and warranties under these terms and conditions. 
  • (Where applicable) Lhook is not responsible for your violation of any law or the rights of a third party, or any aspect of a transaction between you and your Customer, including but not limited to refunds, fraudulent transactions, alleged or actual violation of applicable laws (including but not limited to Federal, Provincial, and State consumer protection laws), or your breach of the Terms and Conditions.  
  • You are responsible and will be liable for any breach of the Terms of Service or Privacy Policy by your affiliates, agents, or subcontractors, or by any other user of your account.  
  • Your use of the Services at your own discretion and risk. The Services are provided on an “as is” and “as available” basis without any warranty or condition, express implied, or statutory.  
  • Lhook is not responsible for any of your financial obligations, or liabilities related to the use of Lhook’s Services.  
  •  Lhook does not warrant that the quality of any products, services, information, or other materials purchased or obtained by you through the Services will meet your expectations, or that any errors in the Services will be corrected.
  • We do not accept any responsibility or liability for any statement on the Services.  Nothing on the Services is provided for any specific purpose or at the request of any particular person.  We will not be liable for any loss, damage, or harm caused as a result of your doing, or not doing, anything as a result of viewing, reading, or listening to any of the Lhook Content or any part of it.  
  • Our services may contain links to third-party websites or services that are not owned or controlled by Lhook. If you choose to access these other sites via the links from the Lhook Site, because these sites are not under our control we are not responsible in any way for any of their content, data collection practices, products and services, security practices, and anything else related to these third-party websites or services.
  • We give no warranties of any kind concerning the Lhook Services or the Lhook Content.  We do not warrant that the Lhook Site or Lhook Apps or any of its Contents or Services is virus free.  It is important that you take your own precautions in this respect as we accept no responsibility or liability for any infection by virus or other contamination or by anything which has destructive properties.
  • Although we will do our best to provide constant, uninterrupted access to the Lhook Services.  Lhook does not warrant that the results that may be obtained during your use of the Services will be accurate or reliable or that the Services will be uninterrupted, timely, secure, or error-free.  We accept no responsibility or liability for any inaccuracy, interruption, or delay.
  • In no event shall Lhook and (as applicable), its parents, subsidiaries, affiliates, agents, and suppliers, and each of their respective officers, directors, and employees be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Lhook or (as applicable), any of its parents, subsidiaries, affiliates, agents, or suppliers and each of their respective officers, directors, and employees has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these jurisdictions, each party’s liability will be limited to the greatest extent permitted by law.

If you are accessing the Lhook Site from the United States or Australia, the additional disclaimers and limitations of liability in Sections 15, 17 and 18 apply.

14. “AS IS” and “AS AVAILABLE” Disclaimer

You acknowledge and agree that the Service and all related components, information, products, and services are provided “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Lhook, on its own behalf and on behalf of its Affiliates and Its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service and all related components, information, products, and services, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice, and any warranties concerning the availability, accuracy, appropriateness, reliability, timeliness, or usefulness of the content of the Service. No oral or written information or advice shared or given by the licensor or its authorized representative shall create a warranty.  Without limitation to the foregoing, the Lhook provides no warranty or undertaking, and makes no representation of any kind that the Service will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.  

Without limiting the foregoing, neither Lhook nor any of Lhook’s providers make any representation or warranty of any kind, express or implied: 

  1.  as to the operation or availability of the Service and materials included thereon; 
  2. that the Service will be uninterrupted or error-free; 
  3. as to the accuracy, reliability, or currency of any information or content provided through the Service; 
  4. or that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs, or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

You acknowledge and understand that you download from, and otherwise obtain products, services, or any other content through, our Services at your own risk.

15. Limitation of Liability 

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT, REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT,  INFRINGEMENT (INCLUDING NEGLIGENCE) OR OTHERWISE, IN NO EVENT WILL LHOOK OR ITS AFFILIATES, INCLUDING, WITHOUT LIMITATION, THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SUCCESSORS AND ASSIGNS, BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT OR INDIRECT LOSS, DAMAGE, COST, EXPENSE OR LIABILITY OF ANY KIND (“LOSS”) ARISING IN ANY WAY OUT OF OR IN CONNECTION WITH THE AVAILABILITY, USE, RELIANCE ON, OR INABILITY TO USE THE LHOOK SERVICES, AND ANY THIRD PARTY CONTENT AND SERVICES, INCLUDING (WITHOUT LIMITATION): (i) DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF BUSINESS AND OTHER PROFITS, LOSS OF PROGRAMS, COST OF REPLACING EQUIPMENT OR SOFTWARE OR LOSS OF RECORDS, INFORMATION OR DATA, LOSS OF USE OF DATA, LOSS OF REVENUE, LOSS OF GOODWILL, LOSS OF CUSTOMERS, LOSS OF OR DAMAGE TO REPUTATION, LOSS OF CAPITAL, DOWNTIME COSTS, LOSS UNDER OR IN RELATION TO ANY OTHER CONTRACT, OR LOSS OF ANTICIPATED SAVINGS OR BENEFITS; (ii) ANY INDIRECT, SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSS; OR (iii) ANY LOSS ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE LHOOK SERVICES. THIS EXCLUSION OF LIABILITY APPLIES EVEN IF LHOOK MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS.

BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR PARTICULAR KINDS OF LOSS, IN SUCH STATES OR JURISDICTIONS, LHOOK’S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW (THEREBY MINIMIZING LHOOK’S LIABILITY TO YOU TO THE LOWEST AMOUNT THAT APPLICABLE LAW PERMITS).

16. Governing Law

The laws of Canada, excluding its conflicts of law rules, shall govern these Terms and your use of the Service. Your use of the Service may also be subject to other local, state, national, or international laws.

17. For European Union (EU) Users

If you are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are a resident.

In addition, You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

19. Disputes Resolution

If you have any concerns or disputes about the Service, you agree to first try to resolve the dispute informally by contacting Lhook using the form on our support page.

20. Severability and Waiver

20.1. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

20.2. Waiver

Except as provided herein, our failure to insist upon or enforce any provision of these terms and conditions shall not be construed as a waiver of any provision or right of Lhook.

All the terms and provisions of the Terms of Service will be binding upon and inure to the benefit of the parties to the Terms of Service and to their respective heirs, successors, permitted assigns, and legal representatives. Lhook will be permitted to assign these Terms of Service without notice to you or consent from you. You will have no right to assign or otherwise transfer the Terms of Service, or any of your rights or obligations hereunder, to any third party without Lhook’s prior written consent, to be given or withheld in Lhook’s sole discretion.

21. Changes to These Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace any part of these Terms at any time without your consent.  We will provide you with reasonable notice of changes to the Terms by posting a notice in the footer of the Service.  Any revised terms will be available on the Lhook Site and applicable at the time of posting.

Please be sure you regularly review these terms as by continuing to access or use the Lhook Site after revisions take effect you are deemed to have accepted and to be bound by these revised terms and conditions.

22. Contact Us

If you have any questions about these Terms and Conditions, you can contact us by using the support page on our website.